Information Systems

We deploy, administer and train on many different information systems such as ticketing systems, PMS, CMS, DMS and CRM etc. We also implement a number of OpenSource solutions that have no on going license costs.

For your specific needs please contact us at info@techtrums.com.au

CRM

Our CRM Package will allow you to streamline your business processes with a complete, easy to use &  highly customisable CRM software.

• Customers & contacts – Manage all your customer and user information.

• Leads & opportunities – Create leads for your sales team to follow and allow them to manage the life cycle of the deal from a single portal.
• Quotes – You can easily create quotes from your list of products and services. A separate price list allows you to apply different rates for each customer.
• Technical Support – Use the ticketing system to create a transparent, result oriented support model.
• Customer Portal – Give access to your customers to allow them to view their quotes, invoices, tickets, documents, FAQs and assets etc.

All this with no additional license fees. Contact us to find out more.